Shipping policy
Processing Times
- Orders are processed within 1–3 business days after payment is confirmed.
- You’ll receive a confirmation email once your order has been shipped, including tracking details (where available).
📍 UK Shipping
- Standard Shipping: 3–5 business days – £3.45
- Free Shipping: Orders over £50
- Express Shipping: 1–2 business days – £4.29
International Shipping
- We ship worldwide. Shipping rates are calculated at checkout based on destination and order size.
- Delivery times vary by region (typically 7–14 business days).
- Customs or import duties may apply in your country and are the responsibility of the customer.
Order Tracking
• Once your order has been dispatched, you’ll receive a tracking number by email (where available).
• If tracking is not available for your shipping option, we’ll notify you when your package has left our warehouse.
Lost or Delayed Packages
- If your order hasn’t arrived within the estimated timeframe, please contact us at [jdraun85@gmail.com
- We’ll assist you in tracking the shipment and resolving any issues with the courier.
Questions
If you have any questions about shipping, please contact our team at jdraun85@gmail.com. We’re always happy to help.